Managed IT Services
Elevate your business with our comprehensive Managed IT Services. We handle all aspects of your IT infrastructure, from proactive monitoring to helpdesk support. Our experts ensure peak performance, security, and scalability. Experience hassle-free technology management while focusing on your core objectives.
Managed IT services are a way to keep your IT infrastructure and applications stable, cost-effective, and
relevant to the evolving business needs.
Shro is a managed IT services provider (MSP) that can manage your complex IT infrastructure and software under the SLA, Shro can take care of all your IT components within a range of services from
daily monitoring and management to long-term optimization and evolution.
Our Key Managed IT Services Include
IT Strategy Planning, Consulting, and Implementation
Through detailed and thorough analysis of your IT infrastructure, we can unearth problems and provide recommendations for infrastructure modernization and optimization.
Cloud Hosting and Support
As part of our Managed Services offering, we also provide Cloud Hosting and Support, helping you exploit the capabilities ofthe cloud in a public or 3rd party data centre – as needed.
24/7 Help Desk
We provide L1, L2, and L3 tech support using ITIL best practices and resolve issues within specified SLAs for enhanced user satisfaction.
Remote Infrastructure Monitoring
Shro provides 24/7 remote infrastructure monitoring and troubleshooting to ensure your IT tools and systems operate seamlessly and without any downtime
IT Service Management
We deliver continuous IT Service Management Support, managing all hardware, software, and computing resources while improving the quality and speed ofIT delivery.